AUTHENTICITY GUARANTEE

AUTHENTICITY GUARANTEE

At Theana, authenticity is at the heart of everything we do.

We understand that purchasing designer and premium items requires confidence, trust, and transparency — which is why we proudly stand behind our 100% Authenticity Guarantee.

Guaranteed Genuine Products

Every item we sell undergoes detailed verification to ensure it is authentic, sourced from reputable suppliers, and meets brand quality standards.

We do not sell fakes, replicas, or counterfeit products — ever.

Quality & Condition Check

Each item is carefully inspected for:

Craftsmanship
Materials and finish
Serial/Model identifiers (where applicable)
Hardware, stitching, and branding details
Overall condition and functionality

This allows us to ensure what you receive reflects our quality promise.

Brand Compliance

Theana is an independent retailer and is not affiliated, sponsored, or endorsed by the brands listed.

Trademarks remain the property of their respective owners and are used strictly for descriptive purposes.

Money-Back Assurance

In the unlikely event you believe your item is not genuine:

Contact us with your order details,
Provide supporting evidence, and
Our team will review your claim promptly.

If authentication cannot be verified, you are entitled to a full refund in accordance with our return policy.

Shop With Confidence

Your trust is our priority.

We are committed to transparency, ethical sourcing, and delivering products that meet or exceed expectations.

⭐ Have questions?